LET’S UNITE TO CLOSE THE JUSTICE GAP ONCE AND FOR ALL

Tens of millions of Americans are suffering from a hidden crisis of civil justice. But a new bipartisan solution — the justice worker — is ready to be supercharged.
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LET’S UNITE TO CLOSE THE JUSTICE GAP —ONCE AND FOR ALL

Tens of millions of Americans suffer from a hidden crisis of civil justice. But there is hope in a big and unifying new idea: the justice worker.
Join the Movement

LET’S UNITE TO CLOSE THE JUSTICE GAP —ONCE AND FOR ALL

Tens of millions of Americans suffer from a hidden crisis of civil justice. But there is hope in a big and unifying new idea: the justice worker.
Join the Movement

LET’S UNITE TO CLOSE THE JUSTICE GAP —ONCE AND FOR ALL

Tens of millions of Americans suffer from a hidden crisis of civil justice. But there is hope in a big and unifying new idea: the justice worker.
Join the Movement

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Most Americans are locked out of the law.

But justice workers hold a key.

Civil Justice Problems Threaten the Basic Needs of Tens of Millions of Americans

Americans experience 150M to 250M new civil justice problems each year — putting their housing, employment, healthcare, education, families, and much more at risk.

Low-Income Americans are Often Locked Out of the Civil Justice System

Less than 10 percent of low-income Americans currently get legal help — from a lawyer or anyone — to resolve critical civil justice problems.

Instead of Equal Justice Under the Law, The Crisis Worsens Existing Inequalities

As the law remains a barrier, not a tool to protect rights, it also disproportionately impacts people of color — exacerbating and deepening existing social and economic inequalities.

More Lawyers Will Not Solve the Problem

Despite a four-fold increase in the number of lawyers over the last 50 years, the crisis has worsened. Lawyers aren’t always the ideal helpers. And they can’t keep up with the need.

Justice Workers Are an Effective, Scalable, and Unifying Solution

Evidence from the United States and other countries suggests that justice workers are as or more effective than lawyers in helping people to resolve their civil justice issues — and that they have the potential to scale to meet the need and empower communities.

Frontline Justice will supercharge A Movement of justice workers

For years, we have tried to solve the civil justice crisis by getting people more access to lawyers – more volunteer lawyers, more legal aid, and lower legal costs. These strategies have a place but have proven insufficient.

‍Frontline Justice finds hope in a growing evidence base demonstrating that a new category of legal helper specifically trained to help people resolve their civil legal issues — the justice worker — can transform the way that Americans get legal help.

As a center of gravity for the emerging “justice worker” movement, Frontline Justice will work to amplify this innovation across the entire country.
In November 2022 the Alaska Supreme Court was the first in the country to authorize a waiver that allows Community Justice Workers that are trained and supervised by Alaska Legal Services Corporation (ALSC) to provide legal advice and representation without a law license. Through this program and its work ALSC has helped Alaska residents access $5.5M in SNAP benefits, ending months-long delays in distribution.

“

The opportunity to become a Community Justice WorkeR was a no brainer.”

Jen Paninagar Kiokun, a Community Justice Worker and member of the Qutekcak tribe in Alaska, helps people in her community access Supplemental Nutrition Assistance Program (SNAP) benefits, which provide food assistance to families, the elderly, and people with disabilities.
Jen Paninagar Kiokun
Seward, Alaska

“

The opportunity to become a Community Justice WorkeR was a no brainer.”

Jen Paninagar Kiokun, a Community Justice Worker and member of the Qutekcak tribe in Alaska, helps people in her community access Supplemental Nutrition Assistance Program (SNAP) benefits, which provide food assistance to families, the elderly, and people with disabilities.
Jen Paninagar Kiokun
Seward, Alaska
Jen's Story
What MAde It Possible

“

The opportunity to become a Community Justice WorkeR was a no brainer.”

Jen Paninagar Kiokun, a Community Justice Worker and member of the Qutekcak tribe in Alaska, helps people in her community access Supplemental Nutrition Assistance Program (SNAP) benefits, which provide food assistance to families, the elderly, and people with disabilities.
Jen Paninagar Kiokun
Seward, Alaska
In November 2022 the Alaska Supreme Court was the first in the country to authorize a waiver that allows Community Justice Workers that are trained and supervised by Alaska Legal Services Corporation (ALSC) to provide legal advice and representation without a law license. Through this program and its work ALSC has helped Alaska residents access $5.5M in SNAP benefits, ending months-long delays in distribution.
Jen's Story
Why It Matters

“

The opportunity to become a Community Justice WorkeR was a no brainer.”

Jen Paninagar Kiokun, a Community Justice Worker and member of the Qutekcak tribe in Alaska, helps people in her community access Supplemental Nutrition Assistance Program (SNAP) benefits, which provide food assistance to families, the elderly, and people with disabilities.
Jen Paninagar Kiokun
Seward, Alaska
In November 2022 the Alaska Supreme Court was the first in the country to authorize a waiver that allows Community Justice Workers that are trained and supervised by Alaska Legal Services Corporation (ALSC) to provide legal advice and representation without a law license. Through this program and its work ALSC has helped Alaska residents access $5.5M in SNAP benefits, ending months-long delays in distribution.

“

The opportunity to become a Community Justice WorkeR was a no brainer.”

Jen Paninagar Kiokun, a Community Justice Worker and member of the Qutekcak tribe in Alaska, helps people in her community access Supplemental Nutrition Assistance Program (SNAP) benefits, which provide food assistance to families, the elderly, and people with disabilities.
Jen Paninagar Kiokun
Seward, Alaska
Reverend John's Story
What Made it Possible

“

Members of my community are shut out from ways to vindicate their own rights”

The Reverend John Udo-Okon is a pastor and Justice Advocate in the South Bronx, which has among the highest poverty and unemployment rates in New York. His assistance to community members’  debt collection cases is in addition to running a mobile food pantry and  other social and pastoral services.
Reverend John Udo-Okon
South Bronx, New York
Reverend John is a plaintiff in a civil rights lawsuit against New York State, Upsolve v. James, which challenges New York’s unauthorized practice of law (UPL) statute on First Amendment grounds. In 2022, a district court judge authorized him to begin helping people with debt collection cases with training and support from the nonprofit Upsolve while the case is on appeal in the Second Circuit.
Reverend John's Story
What Made it Possible

“

Members of my community are shut out from ways to vindicate their own rights”

The Reverend John Udo-Okon is a pastor and Justice Advocate in the South Bronx, which has among the highest poverty and unemployment rates in New York. His assistance to community members’  debt collection cases is in addition to running a mobile food pantry and  other social and pastoral services.
Reverend John Udo-Okon
South Bronx, New York
Reverend John is a plaintiff in a civil rights lawsuit against New York State, Upsolve v. James, which challenges New York’s unauthorized practice of law (UPL) statute on First Amendment grounds. In 2022, a district court judge authorized him to begin helping people with debt collection cases with training and support from the nonprofit Upsolve while the case is on appeal in the Second Circuit.
Rachel's Story
What Made it Possible

“

Increasing access to difficult systems through a familiar language is critical.”

Rachel Wagner is the Spanish-speaking Support Specialist at the Massachusetts Trial Court Service Center. The first person litigants encounter when they arrive, Rachel works to make the court an accessible and equitable environment for dozens of court users every day.
Rachel Sylvia Wagner
Boston, Massachusetts
Social justice organizations like the Court Service Centers (CSCs) have increasingly prioritized hiring staff members with a wide variety of language skills to cater to the demographics of the public. Be it Spanish, Haitian Creole, or Vietnamese, the CSC is part of a larger justice effort to make systems more accessible for non-native English speakers, combating systems that disadvantage people of color and those in poverty.
Reverend John's Story
What Made it Possible

“

Members of my community are shut out from ways to vindicate their own rights”

The Reverend John Udo-Okon is a pastor and Justice Advocate in the South Bronx, which has among the highest poverty and unemployment rates in New York. His assistance to community members’  debt collection cases is in addition to running a mobile food pantry and  other social and pastoral services.
Reverend John Udo-Okon
South Bronx, New York
Reverend John is a plaintiff in a civil rights lawsuit against New York State, Upsolve v. James, which challenges New York’s unauthorized practice of law (UPL) statute on First Amendment grounds. In 2022, a district court judge authorized him to begin helping people with debt collection cases with training and support from the nonprofit Upsolve while the case is on appeal in the Second Circuit.

Our goal is to turn momentum into a movement

Justice workers are changing the way Americans engage with justice. But they are fragmented, under-resourced, and disempowered. Frontline Justice will work with a growing network of partners to address these challenges — and help this new role become as ubiquitous in our society as social workers, health workers, and care workers, all empowered to proudly serve on the frontlines of their respective fields. We will:

Build capacity

Grow the workforce of justice workers.

Reform Policy

Advocate for changes in laws and regulations that empower justice workers to effectively serve their communities.

Increase Resources

Mobilize private and public funding to improve infrastructure, foster innovation, and scale successful models.

Engage Communities

Facilitate collaboration and coordination among organizations and individuals working across different areas of need.

Spread the Word

Communicate the value and importance of justice workers.

This Mission Calls for All Hands on Deck

Join us in bringing about a day when all Americans — no matter the balance of their bank account, number of diplomas on their wall, or zip code — can access legal help they need when they need it. With your help, we can get there faster.
Join the Effort

We are building a team across party, region, background, discipline, sector, and beyond.

1-2 sentences about the team and Frontline’s approach to building it.

Founding Team

Nikole Nelson
CEO
View Bio
Alicia Mitchell-Mercer
COO
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Celine Ta
Innovation Team Lead
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Rachel Royal
Program Coordinator
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Rebecca Sandefur
Co-Chair
View Bio
Cecilia Muñoz
Co-Chair
View Bio
John Bridgeland
Co-Chair
View Bio
Matthew Burnett
Co-Founder & Senior Advisor
View Bio
Andrew Mangino
Head of Launch
View Bio
James J. Sandman
National Leadership Council Chair & Senior Advisor
View Bio
Riley Kennedy
Director of Operations
View Bio
Zac Hill
Advisor
View Bio
Nina Lin
Fellow
View Bio

lEadership Council Members

Thomas Berry
Director, Robert A. Levy Center for Constitutional Studies, Cato Institute
General Pete Chiarelli
Former Vice Chief of Staff, Army
Rebecca Cokley
First Disability Rights Program Officer, Ford Foundation
Lisa Dewey
Pro Bono Partner, DLA Piper US LLP
Lisa Foster
Co-Executive Director, Fines & Fees Justice Center
Leslie Frane
Executive Vice President, SEIU (Service Employees International Union)
Andrew Friedman
Founding Director, NYU School of Law Initiative for Community Power
Bethany Hamilton, JD
Director of the National Center for Medical-Legal Partnership, Milken Institute School of Public Health Department of Health Policy and Management, The George Washington University
Justice Melissa Hart
Justice, Colorado Supreme Court; Adjunct Professor, University of Colorado Law School and DU Sturm College of Law
Chief Justice Nathan Hecht
Chief Justice, Supreme Court of Texas
Lam Ho
Founder & Executive Director, Beyond Legal Aid
Chief Justice Wallace B. Jefferson
Partner, Alexander Dubose & Jefferson, LLP; Former Chief Justice, Supreme Court of Texas
Maha Jweied
CEO, Responsible Business Initiative for Justice
Charles Kamasaki
Visiting Scholar, Cornell Law School; Senior Advisor, UnidosUS; and Fellow, Migration Policy Institute
Joseph Kennedy III
Special Envoy for Northern Ireland
Erica Teasley Linnick
Vice President, State Infrastructure Fund, NEO Philanthropy
Rishi Manchanda, MD, MPH
CEO, HealthBegins
Vivek Maru
CEO, Namati
Mary McClymont
Former President and CEO, Public Welfare Foundation; Senior Fellow, Georgetown Justice Lab
Justice Bridget McCormack
Former Chief Justice, Supreme Court of Michigan
Kimberly Merchant
Senior Director of Advocate Resources and Training, Shriver Center on Poverty Law
Harriet Miers
Partner, Locke Lord LLP
Dr. Robert Onders
Medical Director, Maniilaq Health Center
Ai-Jen Poo
President, National Domestic Workers Alliance
Rebecca Rapp
General Counsel and Chief Privacy Officer, Ascendium Education Group, Inc.
William (Bill) Alvarado Rivera
Senior Vice President, Litigation, AARP Foundation
Tanina Rostain
Agnes Williams Sesquicentennial Professor of Justice Innovation, Georgetown Law Center
Tim Shriver
Founder & CEO, UNITE; Chairman, Special Olympics; Chairman, C.A.S.E.L.
Radhika Singh
Vice President, Civil Legal Services and Strategic Policy Initiatives, National Legal Aid and Defender Association
Michele Statz
Assistant Professor, University of Minnesota Medical School; Affiliated Faculty, University of Minnesota Law School
Sacha Steinberger
Founder & Co-Executive Director, Legal Link
David Udell
Executive Director, National Center for Access to Justice
Laura Vazquez
Director of Immigrant Integration at UnidosUS
Jim Wallis
Chair & Director, Georgetown Center on Faith and Justice
This leadership council represents just the start. More partners will be added in the coming months. If you are interested in getting involved, contact us at info@frontlinejustice.org.

Want to join our team of pragmatic idealists?

We are seeking issue experts and social innovators passionate about bringing justice workers to life at scale. If you are interested in joining our team, please check out our LinkedIn and website to see if there's a fit for you.

If our current openings don't align with your expertise, we still encourage you to get in touch. Email info@frontlinejustice.org with your resume and a brief description of how your skills and passions could contribute to our mission. We'd love to hear from you!
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